FAQ

No. The sauna is wood-fired, so there’s nothing to plug in. A garden hose nearby is handy for the cold plunge and the water bucket.

Plan on about an hour from lighting to 160°F and up. The Kuuma is a gasifying stove, so it holds heat well; add two or three splits roughly every 45 minutes.

If you can park a car in it and there’s a 10 ft wide path with no low wires or branches, it almost certainly fits. Text us a photo of the spot and we’ll confirm.

Very little. The Kuuma burns the smoke along with the wood, and we supply kiln-dried wood that burns clean. Expect a little smoke from the chimney for the first few minutes after lighting.

Six adults sit comfortably on the three tiers, and eight fit for a party. Have more guests over and take turns.

Kids 6 and up can join an adult inside for short sessions (up to 5 minutes) on the lower bench. Every guest, including minors, needs a signed waiver from a parent.

Talk to your doctor first. Saunas raise your heart rate and lower blood pressure, so we ask anyone pregnant or with a heart, blood-pressure or seizure condition to get medical clearance.

Rules vary by town and HOA. If you’re in an HOA, please check your rules before booking. If your town issues a burn ban during your rental, we’ll reschedule.

Snow is the best sauna weather, and regular snowfall doesn’t cancel a rental. We just need the driveway cleared for delivery and pickup. If a storm or unplowed roads make it unsafe, we’ll reschedule for free.

Stop adding wood about 3 hours before pickup so the fire burns out. Leave the ash in the stove, take your trash, and keep the path clear.

By card. We confirm your dates, then send a secure payment link. The $750 deposit hold goes on your card on delivery day, not at booking.

Full refund 14+ days out, 50% at 7–13 days, and free rescheduling anytime 7+ days before delivery. See Policies for the full terms.